Shipping & Returns
Customers have the right to cancel orders after 15 days delay in delivery.
Products can be returned or replaced within 7 days from the delivery date as long as they are not used or damaged, and must be in the same condition when delivered. Please note that underwear can not be returned or replaced.
After receiving the returned items, please allow 24 hours to process and examine the products. An email confirmation will be sent once the return has been approved and the refund has been made using the same payment method within 10-15 business days.
Delivery service is currently available only in Saudi Arabia. It takes 1-3 business days for orders inside Riyadh city, and five business days for other areas.